MotoHawk and MotoTools Licensing

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Revision as of 15:18, 6 February 2013 by Wendy.Bolakowski (talk | contribs) (How do I check what License are on my Token?)
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MotoHawk and MotoTools Licensing

General Information

MotoHawk and MotoTools (MotoTune and MotoService) are licensed via a silver USB token (dongle). The token must be placed in the USB port of the computer in order to use the software.

Tokens may be transfered from one person to another. The policy is simple; the software is licenced if the USB token is in your PC.


MotoTools Licenses

MotoTools license dongles never expire. They are licensed for all versions of MotoTune and/or MotoService. Dongles ship from production already licensed and do not require activation.


MotoHawk Licenses

MotoHawk is licensed for a specific release or set of MotoHawk releases. All MotoHawk licenses are for version 2008a through latest licensed release.

Policy:

  1. MotoHawk dongles are shipped with a license for the current SP release at the time of order, plus one release version.
  2. Subsequent license updates require a Motohawk Maintanance Purchase, 8928-5047.
  3. Dongles with older MotoHawk licenses may require 'catch-up' maintanance purchases.

Example. If the current SP release at the time of order is 2011bSP0, the dongle will ship licensed for 2011b + one release, which will be 2012a. Then, additional license upgrades require a MotoHawk Maintanance Purchase.

How do I check what License are on my Token?

Follow this Link for Instruction on Viewing your License Information

How do I get a quote for a license update?

Contact your Woodward Account manager or Channel Partner. MCSquotes@woodward.com can also be used for general quote requests.

How do I Update my MotoHawk License?

A MotoHawk maintanance purchase is needed to update your Motohawk license. If you have purchased a Motohawk maintanance update, you can get your license updated by a quick and simple email transaction. Use the License Update tool to create a license .tkf file. Email this .tkf file to MCSlicense@woodward.com (if you purchased the license through one of Woodwards Channel Partners, email the .tkf file to the channel partner). We will then email an activation file (.acf) back to you that can be uploaded using the same License Update tool.

Hint: Be sure to include your Woodward Sales Order number with your email.

A valid Woodward sales order is required for license maintanance updates.