Difference between revisions of "License Issues"
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(→My license information is now Unlicensed) |
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==My license information is now Unlicensed== | ==My license information is now Unlicensed== | ||
| − | Try correcting the issue by starting License Update and canceling a transaction. | + | |
| + | First, try closing your MotoHawk or MotoTune program, moving the dongle to another USB port, and then re-opening the program. | ||
| + | |||
| + | Try correcting the issue by starting [[License_Update|License Update]] and canceling a transaction. | ||
Why does this fix the issue? | Why does this fix the issue? | ||
The signature in the token my become corrupted or a user may have started a transaction and never finished it | The signature in the token my become corrupted or a user may have started a transaction and never finished it | ||
| + | |||
| + | There is a known issue with the dongle and USB3.0. Make sure the dongle is plugged into a USB 2.0 port. For more information, see the wiki article on [[USB3.0]]. | ||
Revision as of 14:38, 6 February 2013
My license information is now Unlicensed
First, try closing your MotoHawk or MotoTune program, moving the dongle to another USB port, and then re-opening the program.
Try correcting the issue by starting License Update and canceling a transaction. Why does this fix the issue? The signature in the token my become corrupted or a user may have started a transaction and never finished it
There is a known issue with the dongle and USB3.0. Make sure the dongle is plugged into a USB 2.0 port. For more information, see the wiki article on USB3.0.
