Difference between revisions of "License Issues"
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Revision as of 14:41, 6 February 2013
My license information is now Unlicensed
First, try closing your MotoHawk or MotoTune program, moving the dongle to another USB port, and then re-opening the program.
Try correcting the issue by starting License Update and canceling a transaction. Why does this fix the issue? The signature in the token my become corrupted or a user may have started a transaction and never finished it
There is a known issue with the dongle and USB3.0. Make sure the dongle is plugged into a USB 2.0 port. For more information, see the wiki article on USB3.0.
