License Issues

My license information is now Unlicensed

Occationally, the license dongle may become unrecognized by the MCS Software. To correct this:

First, 1. Closing your MotoHawk and/or MotoTune program 2. Start Windows Task Manager (CNLT-ALT-DEL), and choose processes. End any "Moto" process (ex. MotoHawk, MotoTune, MotoServer, MotoViewer) and End "mnfeature.exe" 3. Move the dongle to another USB port, and then re-opening the programs.

If the dongle is still unrecognized, 1. Install the latest USB driver from Marx Crypto: The driver is CPUSetup, Driver for Crypto-Box SC, XS, Versa.

Third, Try correcting the issue by starting License Update which is found under Start-->Programs-->MotoTools, and choose the second option to Cancel a Transaction. If this does not fix the issue, Run License Update again and choose the first option to

When I build in MotoHawk, I get a build error for license failure

Run the script motohawk_check_license at the Matlab command prompt.

>>motohawk_check_license

this will return a 1 if a license is detected, and a 0 if not.

Use the Motohawk License Viewer to verify that your dongle is licensed for the version of MotoHawk you are using.

Follow the above steps for 'My license information is now Unlicensed'

MotoHawk_Check_License Returns a 1 but build fails for license issue later

This is a known issue with the Marx Crypto box and USB3.0 ports. Put the dongle in a USB2.0 port. See USB3.0 for more information.