License Issues

My license information is now Unlicensed

First, try closing your MotoHawk or MotoTune program, moving the dongle to another USB port, and then re-opening the program.

Try correcting the issue by starting License Update and canceling a transaction. Why does this fix the issue? The signature in the token my become corrupted or a user may have started a transaction and never finished it

There is a known issue with the dongle and USB3.0. Make sure the dongle is plugged into a USB 2.0 port. For more information, see the wiki article on USB3.0.